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Tips - Fares and Pricing          

Fare Quote Planner

You get a call from a personal assistant at one of your major corporate accounts.  His boss is planning a series of townhall meetings in their European offices sometime next week and needs a “ballpark figure” for the fare.  Why not use Fare Quote Planner in Focalpoint or Viewpoint?  With FQP you just need to enter cities.    You can also enter carriers (default is all Industry or “YY” fares), dates, connecting points, surface sectors, fare types, global indicators, etc.  The more specific information you add, the more accurate the fare.

Focalpoint®:

Here is an example of an FQP entry in Focalpoint for a European itinerary:

FQPBOS+AALON+BAROM+AZZRH+AFPAR+AABOS

A list of fare quote options appears.  Alerts and endorsements appear at the bottom of the display. To display details for option 2, you would enter: FQP*2

For more formats and guidelines, see:  HELP FQP

Viewpoint™:

To use Fare Quote Planner in Viewpoint:

1.      On the Fares menu, select Fare Quote Planner.

2.      For the first leg of the journey, complete the Segment Qualifiers tab and press Add.  Cities are required; all other information is optional.

3.      Repeat for each additional leg of the journey.

4.      If any information applies to the entire itinerary, complete the Itinerary Qualifiers tab.

5.      If you need to exempt taxes, complete the Taxes tab.

6.      Click Search.
A list of fare quote options appears.

7.      For fare details, click the plus sign next to the fare option.

For Help on any Viewpoint screen, press F1. 



Optimal Shopping Unbooked

We’re happy to announce that Optimal Shopping in Focalpoint now works for both booked and unbooked itineraries.  Once you learn a few basic formats to shop for an unbooked itinerary, you’ll find that it’s much faster and requires fewer transactions.

When you see the response, you’ll notice one difference.  Option 1 for Optimal Shopping for:

  • A booked itinerary is the Best Buy for the booked itinerary. 
  • An unbooked itinerary is the lowest priced itinerary option.

Everything else is the same.  And when you find the best itinerary for your customer, you book it as you normally would.

Here are a few basic formats to get you started.

To shop for:

Enter:

One way

FSLAX10APRCHI  

One way, two passengers, direct/nonstop flights

FS2LAX10APRCHI//D  

Round trip

FSLAX10APRCHI15APRLAX

Round trip, specific  airlines

FSLAX10APRCHI15APRLAX//+AS.AA

Multi-leg trip

FSYUL10JULLAX15JULMEX20JULYUL

Multi-leg trip,
no penalty restrictions

FSYUL10JULLAX15JULMEX20JULYUL/PE0

For more formats, see:

HELP FSU 

For details on the latest Optimal Shopping enhancements, see Product Advisory 734 in ASK Travelport answer 18090.



Best Buy by Cabin As Booked 

You have a corporate account in Portland, ME and their main office is in London, UK.  The flights from Portland to New York are economy class only and they fly business class on international flights.  For this type of itinerary, you can price at the Best Buy with a business class modifier ($BB//¤C) for a through fare.  But it doesn’t look for lower point-to-point fares. 

You can now price at the Best Buy with the new Best Buy by cabin “as booked” modifier ($BB//¤AB) for the best fare for each segment in the cabin it is booked in.  With this new as booked modifier, the fares returned may be a point-to-point vs. a through fare.  The fares may be higher or lower than the fares returned with the cabin class modifier, but they will be based on the cabin that each segment is booked in.

It’s a good idea to try pricing this type of itinerary with the cabin modifier $BB//¤C, and then the «as booked» modifier $BB//¤AB to see which is lower.

Both the cabin modifier and the as booked modifier may also be used with $BBA (Best Buy regardless of availability) and $BBC (Best Buy and compare to price as booked).

For more information, see:

HELP $BB

Product Advisory 703



Optimal Shopping and Best Buy Quote with Cabin Modifier

Here is a comparison of how Optimal Shopping™ and Best Buy Quote™ work with a cabin modifier.

Description

Optimal Shopping

Best Buy Quote

Format with Business Class
cabin modifier

FS//¤C

$BBQ//¤C

Pricing Option 1

Prices at lowest fare for the booked itinerary regardless of the requested cabin.

Prices at lowest fare for the booked itinerary in the requested cabin.

Other Pricing Options

Prices at lowest fare in the requested cabin for alternate itineraries.

Prices at lowest fare in the requested cabin for alternate itineraries.

Enhancements

(1Q 2009)

FS will search first in the requested cabin, then a higher cabin, and finally, a lower cabin, if nothing is available in the requested or higher cabins.

$BBQ will continue to work as it does today.



Pricing Accompanied Travel

Some fares, such as children's fares and companion fares, require that the passenger travel with other passengers to qualify for the fare.  In most cases, you can price and store the fare for all accompanying passengers in the same entry, validating the accompanying travel provisions. For example, here is a format to store an adult and child together: T:$BN1+2*C09

Sometimes you need to price and store the fares separately. For example, if they have different forms of payment or if the passengers are in separate PNRs, they would be stored separately. Previously, there was no way to validate the accompanied travel provisions and you would have to force the fares.

Effective immediately, you can now price and store fares separately and still validate the accompanied travel provisions of the fare.

Same PNR

For passengers in the same PNR, the system detects the unselected passengers and validates the accompanied travel provisions of the fare.  For example, if there is an adult and child in the same PNR and you name select the child ($BN2*C08), the system detects the adult in the PNR and validates the accompanied travel provisions.

Separate PNRs

By using the new pricing modifier /ACC, you can price a passenger in one PNR and indicate that the accompanying passenger is in another PNR.  You can append number of accompanying passengers or PTC of accompanying passenger to the /ACC modifier.  Here are some examples. 

To price:

Use this format:

Child accompanied by an adult on a

separate PNR.

When no number or PTC follows /ACC it is assumed that this passenger is

accompanied by one adult.

$BN2*C05/ACC

CMA (adult with companion) and CMP (companion) accompanied by no other passenger. Use number (0) after /ACC modifier when number of unselected passengers in PNR may exceed the maximum number of accompanying passengers allowed.

$BN1*CMA+2*CMP/ACC0

All passengers in PNR at child fare. Accompanied by an adult passenger on a separate PNR.

$B*C05/ACC

Companion (CMP) accompanied by a

companion (CMA) on a separate PNR.

$BN1*CMP/ACCCMA

Name field 2, passenger 1 as companion (CMA) accompanied by a child age 10 on a separate PNR.

$BN2-1*CMA/ACCC10

Child accompanied by 2 adults on a separate PNR.

$BN1*C10/ACC2

Military children (ages 10 and 7)

accompanied by 2 military adults (2MIL) on a separate PNR.

$BN1*M10+2*M07/ACC2MIL

For more information, see:

S*GEM/ACCOMPANIED TRAVEL 
HELP ACC



Agency Private Fares Enhancements  

If you load contracts in the Agency Private Fares application, you may have noticed some recent changes. Here are some highlights:

Help

Help has been updated with detailed procedures and field descriptions for new and updated screens.

Distribution Groups

The Global Distribution Group screen has been redesigned and now includes additional options.

All Agencies option: In addition to Travel Agency, Geography, and Travel Agency and Geography, you can now select All Agencies within your GDS (i.e. Apollo).
Caution: If you select All Agencies, you will be distributing your fares to all Apollo agencies whether or not you have a business relationship with them.

Ticket Security Level: In addition to Update, Redistribution, and Sale, there is now a Ticket security level. Although Ticket is not currently read in Apollo, best practice is to select both Sale and Ticket for all locations that need to price and ticket APF fares.

Contract Header

There are new fields on the Contract Header.

Account code: The account code field has been moved here because the Account Code + screen has been removed.

Contract tour code: If the tour code applies to the whole contract, add it here. To apply tour codes to specific distribution groups, add tour codes on the Specific Ticketing Detail and Selling Levels screen instead.

Ticketing rules: For calculated contracts, you have the option to create contract ticket rules (build ticket rules for the contract manually) or apply airline rules (use the base airline fare rules for the ticket data). When Apply Airline Ticket Rules is selected, any information found on the Ticketing Detail screen will be inactive and the information found on this screen that can be validated will be taken from the airline base fare rule if any has been filed. See the complete advisory for limits on ticketing rule validation in Apollo.

Distribution/Ticketing

The Distribution area within a contract has been renamed to Distribution/Ticketing and offers more functionality.

Ticket type: You can specify electronic (ET), paper (PT), or either.

Not valid before/after (NVB/NVA): You can specify either min/max dates or itinerary dates.

Endorsements: You can enter up to three lines of endorsements to appear on the ticket. (The remaining three lines should not be used at this time.)

Specific Ticketing Detail and Selling Levels: You can select this option to access series of screens that allows you to enter tour code by distribution group, plating carrier, and baggage override. Ticketing rule validation is limited to tour code for the tour box on the ticket, plating carrier restrictions, and baggage override for Apollo users.

See the complete product advisory in ASK Galileo answer number 9362.

To register for the next Agency Private Fares three-day class:

Go to: http://support.galileo.com/SGC/LMS/AMERICAS/en-CA   and log in (twice).

In the Classroom Scheduled Courses section, select Agency Private Fares and complete the registration. 

 


PrivateFares I Effective and Expiration Dates
 

As you probably know, PrivateFares I will be sunsetted on September 26, 2007.
Effective September 27,2007, you will have NO access to PFI fares. If you’re using Agency Private Fares for some contracts and PrivateFares I for others, it’s time to convert your PFI contracts.

To manage the workload, here are some formats to help you determine which PrivateFares I contracts are expiring soon.

To display all contract codes for:

Use this format:

Both Carrier DD and Account ABC with EFF/EXP Dates

$P/ACCT/EFF/ABC+DD

Carrier DD with LAST TVL DATE in contract equal to 10JUL07

$P/ACCT/EXP/10JUL07+DD

Flat-type Contract Codes for Carrier DD with EFF/EXP DATES

$P/ACCT/EFF+DD¤FLAT

If you’re not using Agency Private Fares yet, be sure to sign up for a July or August classroom class in scenic Denver.

To sign up for an Agency Private Fares class in Denver:

Go to www.galileo.com/can360

Select Galileo Training Services.

Click Courses - Self-paced, Virtual, and Classroom Courses

Select your country and log on.

In the Classroom Scheduled Class section, select Agency Private Fares.

For more information, see:

S*GEM/PFI MAINTENANCE

HELP PRIVATE

HELP PFR6

Go to www.galileo.com/360 to see the latest tips! 



PrivateFares I Retirement
 

As you may know, PrivateFares I will be retired on September 26, 2007.

Effective September 26 at 6:00PM Mountain Time:

  • $P/ formats will no longer work.
  • PF1 fares will not appear in a tariff display.
  • PF1 fares will not price.
  • You will not be able to verify a PF1 stored fare (T:V), a required step when ticketing.

PNRs using PF1 fares for one or more segments must be ticketed before 6:00PM MT September 26.

For new and updated contracts, be sure to load the fares in Agency Private Fares.

Agency Private Fares three-day training class is available in scenic Denver on the following dates.

October 24-26

To sign up for an Agency Private Fares class in Denver:

  • Go to: www.galileo.com/360
  • Select Galileo Training Services.
  • In the Class Schedules and Information section, click: Courses - Self-paced, Virtual, and Classroom Courses
  • Select your country and log on.
  • In the Classroom Scheduled Class section, select Agency Private Fares.  



Fare Identification Code

 

You’re probably familiar with the Fare Identification Code (FIC) pricing modifier. You use it to "force" an itinerary to price at a specific fare basis code. If you want the itinerary to price at the KLXS, you enter: $B³KLXS

But did you ever think about using the FIC modifier for troubleshooting? Here’s what you do.

1. Price the itinerary: $B

2. When the itinerary prices at a fare that is higher than the expect fare basis, "FIC" the fare: $B³KLXS

3. Check the bottom of the fare quote for a list of failed rule categories for each fare component.


Example:
THE FOLLOWING RULES FAILED FOR KLXS
DAY/TIME
MINIMUM STAY

4. Check the failed rule categories in the rule text to determine why the itinerary did not price at the desired fare: $V:/DAY+MIN

5. Rebook the itinerary following the provisions of the fare.

For more formats, see:

HELP MOD¤

HELP RULE



Enhanced Optimal Shopping

Galileo Optimal ShoppingSM was recently enhanced to provide a better sampling of fares and availability. 

 

Optimal Shopping:

·         Basic format in Focalpoint is:  FS

·         Searches for the best fare for the booked itinerary and offers alternate itineraries for the entire day.

·         Is available for North American itineraries, for fares within and between USA, Canada, Puerto Rico, and US Virgin Islands.

·         Can search for strictly business or first class fares.

·         Considers both Airline Private Fares and Agency Private Fares.

·         Validates Last Seat Availability for most flights.  An asterisk indicates Last Seat Availability, as shown in this example:

 

       PRICING OPTION 4                       TOTAL AMOUNT    706.31CAD

       ADT                                    TAX INCLUDED            

       1  UA 8325  Q   20JUN    YYZLAX   415P  630P  320  QPA21CNX   *

       2  UA 8336  Q   25JUN    LAXYYZ   700A  240P  319  QOA21CNX   *

       >FS04·           >FS*4·           >FQN4·           >MORE*4·    

                                                               

 

 

And here are some handy formats with modifiers.

 

To request Optimal Shopping for:

Use this format:

Direct/nonstop flights

FS//D

Single, online connections

FS//SO

Alternate airports for all cities

FS//M

Business class only

FS//³C

With private fares account code

FS-ACME

 

 

For more formats, see:  HELP SHOP

 

To take a self-paced course:

1.       Go to http://support.galileo.com/SGC/LMS/AMERICAS/en-CA and log in.

2.       In the Self-paced Online section, select the course you’d like to take and complete the registration.



Fare and Schedule Display

Fare and Schedule Display (FSD) is a North American availability display in Focalpoint® that shows you the best fare next to each flight. The basic FSD format is: A³18DECSJCYVR

Here are some popular formats.

To display FSD with:

Enter:

Airline and return date

A³21JUNORDSJC+AA.UA:R28JUN

Direct/nonstop and return date

A³18DECYVRYUL/D:R26DEC

Opposite availability for the input return date

A*O

One-way and no penalty

A³12JANPITCHO:OWPE0

For more formats, see: HELP FSD

To take a self-paced online class on Fare and Schedule Display:

                   Go to: www.galileo.com/can360

Select Galileo Training Services.

Click Training – Register.

Select your country and log on.

In the Self-paced Online section, select Use Fare and Schedule Display.