Worldspan offers a variety of self help options including our HELP and INFO reference systems, ASK Travelport, and the Go! Toolkit. Learn how these online options can assist you in answering your questions.

Support Options

HELP and INFO
Our HELP and INFO reference systems are located within Go! Res and provide the most up-to-date information on Worldspan formats, functionality, products, hardware-related issues and much more. HELP provides format assistance, while INFO offers detailed explanations and information on every aspect of the Worldspan system.

ASK Travelport
ASK Travelport, our free self service portal offers a wealth of information and support documentation. 

It contains over 4000 answers to information from everyday business processes to agency billing and local market products and services.  Today, ASK Travelport has answer bases available in English, Spanish and French in support of users in North America and Canada. 

ASK Travelport may be accessed from a multiple places: 
            ASK Travelport direct page
            Inside Go! Page
            Learning Management System requires you to sign in

Go! Toolkit
Worldspan’s Go! Toolkit provides customers with various self help options including:

·         Hardware maintenance and installation information including Printer Frequently Asked Questions (FAQs)

·         Online Help Systems for Custom Links, Go! Res and Macros

·         Technical troubleshooting information (e.g., required settings for Internet Explorer, support for Script Pro scripts and current error messages/resolutions)

 The Go! Toolkit can be accessed from the Go! Login Web site.

Training Options

Learning Management System
The Learning Management System provides all the training resources needed to enhance your system knowledge. From various self paced tutorials along with training paths to follow, instructor led class schedules, classroom schedules and recorded demonstrations. This site is one you will want to remember. 

Access the Learning Management System online.