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Manual Conversion Instructions
There are three methods to convert active PNRs.  The method used is determined by the airline contained in the PNR. The PNR conversion process must be accomplished in the Travelport system.

The Three Methods for Converting PNRs are:

  1. PNRs with segments on all airlines except Northwest
  2. PNRs with Northwest segments only
  3. PNRs with Northwest and other airline segments

Method 1: PNRs with segments on all airlines except Northwest.

The following method for converting PNRs to Travelport should be used for PNRs that do not have Northwest air segments:
All segments should be input with an HK status code

  1. Enter air segments with the HK status code. Append the CRS code currently holding the PNR (e.g., -AA, -UA, -CO). Example: 0US495Y1JULCLTPHLHK2-AA
  2. UA example: 0UA744F22MARORDSFOHK2-UA
  3. Enter MK segments for car and hotel reservations.
  4. Enter the primary phone field. 9-Agent Name
  5. Enter all client profile and passenger data exactly as it appears in original PNR.
  6. Enter the appropriate ticketing field.
  7. Enter ER to end and redisplay the transaction.
  8. Enter 1*XXX/1P-NRL (XXX = your agency SID).
  9. Enter E to end transaction.

Method 2: PNRs with Northwest segments only.

Use the following procedures to convert your existing Northwest PNRs to the Travelport system.

  1. Display the PNR using the NW flight number, boarding point, and passenger name as it appears on the hardcopy.
  2. Enter the primary phone field. 9-Agent Name
  3. Change the ownership of the PNR to Travelport. 6$1P
  4. Change the record locator. 1@*XXX/1P-NRL (XXX = your agency SID).
  5. Enter any additional profile or passenger information.
  6. Enter E to end transaction.

Method 3: PNRs with Northwest and other airline segments.

Use the following procedures to convert PNRs with NW and other airline segments. All other airline segments should be input with an HK status code

  1. Display the PNR using the NW flight number, boarding point and passenger name as it appears on the hardcopy.
  2. Enter the non-NW air segments with the HK status code. Append the CRS code currently holding the PNR (e.g., -AA, -UA, -CO). Example: 0US495Y1JULCLTPHLHK2-AA UA example: 0UA744F22MARORDSFOHK2-CO
  3. Enter MK segments for car and hotel reservations.
  4. Enter the primary phone field. 9-Agent Name.
  5. Enter all client profile and passenger data exactly as it appears in the original PNR.
  6. Enter the appropriate ticketing field.
  7. Change the ownership of the PNR to Travelport. 6$1P
  8. Enter ER to end and redisplay the transaction.
  9. Enter 1@*XXX/1P-NRL (XXX = your agency SID).
  10. Enter E to end transaction.