Quality Control World Files
This is one process we are very proud to offer. All World Files processed by the conversion team are quality controlled. After the Quality Control process is completed, the account is responsible for working queue 98 and correcting errors found within each profile.
How our Program Quality Controls the World Files
During upload, profiles are sent to the World File Queue 98 category 1 for quality control processing. The quality control program identifies the profile as a level 2 or level 3 and sends the appropriate copy command (i.e., G*R2#C or G*R3#C). See HELP G*C
When "COPY COMPLETE" is received profile is removed from queue.
If profile copy error is returned, the error is identified and profile is queued to the appropriate category in queue 98. To facilitate identification of profile line requiring correction, the error is appended as a header line. Example:
INV FORM OF PAYMENT CODE/NOT ENT/5$CCCASH
GPC/TV LEVEL 3 (SMITH/JOE ) LEVEL 2 (CLIENT )
601A( (-SMITH/JOE# )
602A( (9*212 888-1111-H# )
603A( (5$$CCCASH# )
Note: Quality Control identifies the first error encountered. Additional errors may exist that can prevent a clean copy to reservations. When working Queue 98 and correcting errors; once the error is corrected, enter G*ER#C to end, recopy and identify additional errors. If copy complete is returned, then no more errors exist, enter G#I to display the next profile. If another error is encountered, correct the problem and enter G*ER#C again until copy complete is received.
Queue 98 Category 2: Holds all profiles with incorrect credit card numbers or other type of form of payment that is not an acceptable Travelport format. See HELP FOP.
Queue 98 Category 3: Holds all profiles with invalid Frequent Flyer numbers, non-participating carrier in Travelport or invalid 3SSR request, (i.e., WCHR or SPML) See HELP FQTV or HELP 3SSR
Note: NW and DL frequent flyer numbers are edited in Travelport. You will find that most of the FFY errors pertain to the above carriers.
Queue 98 Category 4: Holds all profiles with duplicated 5-CA or Forms of payment that are set as always move. Travelport limits one account number and one form of payment per reservation. See HELP 5$ or HELP 5-CA
Queue 98 Category 5: Holds all profiles with 5-CB or 5-CD fields that are greater than the 6-line limitation set by Travelport. See HELP 5-CB or HELP 5-CD
Queue 98 Category 6: Holds all profiles with expired credit cards. See HELP 5$/EXP
Queue 98 Category 7: Holds all miscellaneous errors such as invalid formats. See HELP REMARKS