• Submit a release form
• Place All PNRs on queue
• Check for an IATA change

Submit Release Form
A release letter needs to be submitted so the conversion team can access your data. Contact the Conversion Project Planner or Conversion Programmer for the required capture dates. The release form needs to be completed and e-mailed to the e-mail address listed on the top of the form.

Place All PNRs on Queue
All PNRs to be converted must be placed on a specific queue. Be sure the queue is not a system queue. Amadeus has a queue placement command called 'Search One'. The Q-roll command is an overnight request.

1. Sine-in with a manager Sine
2. In Amadeus, find an empty, unused, non-system queue.
3. Make sure the queue is activated, type QC/99
   a. response: Queue not Activated, type QA/99C1
   b. response: displays queue count then the queue is active 
4. Type : LMB-ALL/99C1

The above command will place All air and non-air PNRs on queue 99 category 1. It is very important to verify that the destination queue is activated. Click here for more details.

Check for an IATA Change
Electronic ticketing data does not transfer in the circumstance of an IATA change. We recommend ticketing these PNRs immediately or issuing paper tickets for itineraries that will take place after the conversion date.