ElectronicTicketingParticipants"ID"
> ELECTRONIC TICKETING - CATHAY PACIFIC AIRWAYS INFO ETCX0
NEW PARTICIPANT DATE – JANUARY 26, 2004
E-TICKETING FUNCTIONS/GUIDELINES
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BULK TICKETING FARES YES
CLAIM PNR NO
E-TICKET EXCHANGE YES
E-TICKET HISTORY YES
E-TICKET REFUND YES
E-TICKET VOID YES
ETR DISPLAY MIN/MAX 16 MONTHS/16 MONTHS
FORMS OF PAYMENT CA-Y CC-Y CK-Y GR-Y MS-Y SGR-Y
UN-Y NR-Y AG-Y DP-Y
GROUP PNR YES
INTERLINE TICKETING NO
MAXIMUM NAMES PER TRANSACTION 9 SEE NOTE 2
OPEN SEGMENTS YES
PASSIVE SEGMENTS NO
PRINT OPTION NO
RESTRICTED PTC*S YES INF/INS
REVALIDATION NO
MAXIMUM SEGMENTS PER TICKET 16 SEE NOTE 2
IT FARES YES
POINTS OF SALE WITHIN THE FOLLOWING
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CANADA / HONG KONG / THAILAND / UNITED KINGDOM
UNITED STATES
NOTES
1. CX DOES NOT ALLOW BRIDGED OR BRANCHED LOCATIONS TO
MODIFY E-TICKETS. CX EDITS THE IATA NUMBER OF THE
ISSUING LOCATION AND ONLY ALLOWS THAT LOCATION TO VOID-
EXCHANGE OR REFUND THE E-TICKET TRANSACTION. BRIDGED OR
BRANCH LOCATIONS RECEIVE THE FOLLOWING ERROR RESPONSE
INVALID REQUESTOR IDENTIFICATION
MODIFY FUNCTIONS ARE ALLOWED VIA EMULATION.
2. CX HAS A LIMITATION ON THE E-TICKET MESSAGE SIZE. IN MOST
CASES THE FOLLOWING IS SUCCESSFUL BASED ON THE NUMBER OF
PASSENGERS AND NUMBER OF SEGMENTS SHOWN BELOW-
IF NUMBER OF PASSENGERS -02 THEN NUMBER OF SEGMENTS -16
IF NUMBER OF PASSENGERS -03 THEN NUMBER OF SEGMENTS -11
IF NUMBER OF PASSENGERS -04 THEN NUMBER OF SEGMENTS -07
IF NUMBER OF PASSENGERS -05 THEN NUMBER OF SEGMENTS -04
IF NUMBER OF PASSENGERS -06 THEN NUMBER OF SEGMENTS -03
IF NUMBER OF PASSENGERS -07 THEN NUMBER OF SEGMENTS -02
IF NUMBER OF PASSENGERS -08 THEN NUMBER OF SEGMENTS -01
HOWEVER- IF THE MESSAGE IS TOO LARGE FOR CX TO PROCESS-
THE FOLLOWING ERROR DISPLAYS
LINK TO CARRIER NOT RESPONDING - RETRY ENTRY
3. THE MAXIMUM LENGTH FOR THE NAME FIELD IS 40 CHARACTERS.
IF THE FIRST AND LAST NAME OF THE PASSENGER ARE GREATER
THAN 40 CHARACTERS- YOU RECEIVE THE ERROR RESPONSE-
ISSUE PAPER TICKET - NAME ITEM TOO LONG -CX
4. FOID/FORM OF IDENTIFICATION/ IS OPTION FOR CX. VALID FOID
FOR CX IS PASSPORT /PP/. SEE >HELP FOID(
5. PAPER TO ELECTRONIC EXCHANGES ARE NOT ALLOWED ON CATHAY
PACIFIC. THE FOLLOWING RESPONSE IS RECEIVED IF YOU TRY
TO EXCHANGE A PAPER TICKET FOR AN ELECTRONIC TICKET.
PAPER TO ETKT EXCHANGE/REISSUE NOT ALLOWED BY CARRIER-CX
ISSUE PAPER TICKET - NAME ITEM TOO LONG -CX
6. FOID/FORM OF IDENTIFICATION/ IS OPTION FOR CX. VALID FOID
FOR CX IS PASSPORT /PP/. SEE >HELP FOID(
7. PAPER TO ELECTRONIC EXCHANGES ARE NOT ALLOWED ON CATHAY
PACIFIC. THE FOLLOWING RESPONSE IS RECEIVED IF YOU TRY
TO EXCHANGE A PAPER TICKET FOR AN ELECTRONIC TICKET.
PAPER TO ETKT EXCHANGE/REISSUE NOT ALLOWED BY CARRIER-CX
