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Acceptable Use Policy for Worldspan Networks


Worldspan has published this Acceptable Use Policy as part of our overall effort to provide high quality, reliable service to our customers; protect the privacy and security of our customers, systems, and networks; encourage responsible use of Worldspan's and other ISPs' resources; and comply with applicable laws. This Policy describes the types of uses of Worldspan networks which are contrary to our objectives and which are, therefore, prohibited. To achieve our objectives, Worldspan may in its sole discretion determine whether a use of Worldspan networks is a violation of this Policy. While it is not Worldspan's intent to monitor, control, or censor communications on Worldspan networks, when we become aware of a violation of this Policy, we may take such action as we deem appropriate to address the violation, as referenced below.

Prohibited Use

Use of Worldspan networks as described below is prohibited under this Policy. These descriptions are guidelines and are not intended to be exhaustive.

Illegal/Criminal Activity

Worldspan networks may not be used in connection with criminal or civil violations of state, federal, or international laws, regulations, or other government requirements. Such violations include theft or infringement of copyrights, trademarks, trade secrets, or other types of intellectual property; fraud; forgery; theft or misappropriation of funds, credit cards, or personal information; and threats of physical harm or harassment.

Security Violations

Worldspan networks may not be used in connection with attempts - whether or not successful - to violate the security of a network, service, or other system. Examples of prohibited activities include hacking, cracking into, monitoring, or using systems without authorization; scanning ports; conducting denial of service attacks; and distributing viruses or other harmful software.

Worldspan customers are responsible for maintaining the basic security of their systems to prevent their use by others in a manner that violates this Policy. Examples include improperly securing a mail server so that it may be used by others to distribute spam, and improperly securing an FTP server so that it may be used by others to illegally distribute licensed software. Customers are responsible for taking corrective actions on vulnerable or exploited systems to prevent continued abuse.


Worldspan networks may not be used to transmit materials of a threatening nature, including threats of death or physical harm, harassment, libel, and defamation.

Offensive Materials

Worldspan networks may not be used for the distribution of offensive materials, including obscene, pornographic, indecent, and hateful materials.


Spam is an unacceptable use of Worldspan networks. Spam includes any of the following activities:

  • Posting a single message, or messages similar in content, to more than five online forums or newsgroups.
  • Posting messages to online forums or newsgroups that violate the rules of the forums or newsgroups.
  • Collecting the responses from unsolicited email.
  • Sending any unsolicited email that could be expected, in Worldspan's reasonable discretion, to provoke complaints.
  • Sending email with charity requests, petitions for signatures, or any chain mail related materials.
  • Sending bulk email without identifying in the email a clear and easy means to be excluded from receiving additional email from the originator of the email.  NOTE:  The inclusion of an opt out clause does not necessarily legitimize sending unsolicited email.
  • Sending email that does not accurately identify the sender, the sender's return address, and the email address of origin.
  • Using Worldspan facilities to violate what could reasonably be considered a violation of another Internet Service Provider's acceptable use policy and/or terms of service.

Indirect Access

A violation of this Policy by someone having only indirect access to Worldspan networks through a customer or other user will be considered a violation by the customer or other user, whether or not with the knowledge or consent of the customer or other user. As an example, Down Stream Providers are responsible for the actions of customers to whom they provide services operating on Worldspan networks. Worldspan will address and attempt to resolve complaints about the actions of customers of Down Stream Providers with the Down Stream Provider.

In addition, this policy applies to any email or content transmitted by you or on your behalf which uses a Worldspan account as a mailbox for responses or promotes content hosted or transmitted using Worldspan facilities, or which indicates in any way that Worldspan was involved in the transmission of such email or content.

The resale of Worldspan products and services is not permitted, unless expressly permitted in a written agreement with Worldspan.


Violations of this Policy may result in a demand for immediate removal of offending material, immediate temporary or permanent filtering, blocked access, suspension or termination of service, or other action appropriate to the violation, as determined by Worldspan in its sole discretion. When feasible, it is Worldspan's preference to give notice so that violations may be addressed voluntarily; however, Worldspan reserves the right to act without notice when necessary, as determined by Worldspan in its sole discretion. Worldspan may involve, and will cooperate with, law enforcement if criminal activity is suspected. Violators may also be subject to civil or criminal liability under applicable law. Refunds or credits are not issued in connection with actions taken for violations of this Policy.

Incident Reporting

Any complaints regarding violations of this Policy by a Worldspan customer should be directed to Where possible, include details that would assist Worldspan in investigating and resolving the complaint (i.e. expanded headers and a copy of the offending transmission).

Contact Information

Please contact the Worldspan abuse desk by sending email to

Revisions to this Policy

Worldspan may modify this Policy at any time, effective when posted to Worldspan's public web site. Notice may also be provided via electronic mail or regular mail.

This Policy applies to all customers of Worldspan's IP services, and to all other users of Worldspan networks.  This Policy supplements, but does not supersede, the contracts customers have with Worldspan; if such a contract restricts a use of Worldspan networks which is not addressed in this Policy, the contract will govern with respect to such use.